1. What information do we collect?
We may collect, store and use the following kinds of personal information:
a. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation);
b. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to your activity on this website as well as any purchases you make of our goods or services;
c. information that you provide to us for the purpose of registering with us;
d. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
e. any other information that you choose to send to us; and
A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
2. To support the retention of your user name on your own PC, so that you don’t have to re-type it each time you visit. Note that this only happens if you personally request us to remember your username by ticking the box on the login page.
Session cookies will ordinarily be deleted from your computer when you close your browser (note they may survive the closure of a browser tab) and deletion of cookies is to some extent controlled by browser settings. The cookie that we use when you ask us to remember your login will remain stored on your computer until it is deleted by you.
Our payment services providers may also send you cookies.
We may publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at:
http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy/ads/ or using the NAI’s (Network Advertising Initiative’s) multi-cookie opt-out mechanism at:
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
3. Using your personal information
We may use your personal information to:
a. administer the website;
b. improve your browsing experience by personalising the website;
c. enable your use of the services available on the website;
d. allow an external training partner or other organisation / employer from whom you have received or via which you have purchased a subscription, to inspect progress data relating to your activity on this website;
e. send to you goods purchased via the website, and supply to you services purchased via the website;
f. send statements and invoices to you, and collect payments from you;
g. send you general (non-marketing) commercial communications;
h. send you email notifications which you have specifically requested;
i. send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
j. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
k. deal with enquiries and complaints made by or about you relating to the website; and
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
a. to the extent that we are required to do so by law;
b. in connection with any legal proceedings or prospective legal proceedings;
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
e. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5. International data transfers
Information that we collect from you is stored and processed in the United Kingdom
All our servers are UK based
Any data we hold will not be transferred out of the United Kingdom
Information which you provide to our business will never be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
6. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
a. the payment of a fee (currently fixed at £10.00); and
b. the supply of appropriate evidence of your identity.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Our website includes hyperlinks to other websites owned and operated by third parties. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
The data controller responsible in respect of the information collected on this website is Driving Test Success LTD.
Our data protection registration number is CSN7448390.